Privacy Policy

Introduction

At Bermuda Auto Glass, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our auto glass services in Vancouver.

Information We Collect

We may collect the following types of information:

Name and contact details (phone number, email)
Vehicle information related to service requests
ICBC claim details (if applicable)
Messages submitted through contact forms
Basic website usage data (cookies, analytics)

How We Use Your Information

We use your information to:

Provide auto glass services (repair, replacement, tinting, etc.)
Respond to inquiries and service requests
Process ICBC-related claims
Improve customer experience
Maintain service records

Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience and understand how visitors interact with our website.

Cookies do not give us access to your personal files or private data.

Third-Party Services

We may use third-party services such as:

ICBC (for glass claims processing)
Payment processors (for secure transactions)
Google Analytics (for website performance)

These third parties may collect limited data required to provide their services.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is 100% secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell or rent your personal information.

We may share information only when necessary:

To complete ICBC claims
To process payments
To comply with legal requirements

Your Rights

You have the right to:

Request access to your personal information
Request correction of your information
Request deletion where applicable
Contact us regarding how your data is used

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Bermuda Auto Glass

Vancouver, BC

Final Note

By using our website and services, you agree to the terms of this Privacy Policy.